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Hi, Where I can find tax residence certificate from 2023 ? 

Here I could find just for 2024: https://help.zapier.com/hc/en-us/articles/8496229312013-Zapier-s-vendor-information

 

We started using you in 2023. 

I can not find any email address and billing contacts -everywhere there is AI chatbots :)

 

 

Hi @Magda 

You may want to try opening a ticket with Zapier Support: https://zapier.com/app/get-help

Hi @Magda 👋

I can’t see any support tickets in the system for you. Did you since manage to locate the certificate for 2023?

If not, you’ll want to reach out to our Billing and Accounts Team using the form at the bottom of the page here (be sure to select the Accounts, pricing and billing option from the form):

2a233b7c86aa4a593cfd7bcf26620dfd.png

Do let us know if you have any further questions or if there's anything else I can help with in the meantime! 🙂

 

Hi I can not reach any team support as going through the path you recommended I landed in here:

 

also using the chat on the website - is not really helpful.

 

Sorry to hear that, @Magda. 

From the page shown in your first screenshot if you click on the Skip to Support button does that then allow you to send them a message directly, rather than going to the chat?
8d6ade5c45000901ba0973197f0cdf36.png

Looking forward to hearing from you on this!

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