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Question

When trying to add an email address we get this error: The email or username you entered does not exist. Please check that you have typed your email or username correctly.”

  • January 13, 2021
  • 3 replies
  • 85 views

When trying to add an email address we get this error:  The email or username you entered does not exist. Please check that you have typed your email or username correctly.”  

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 13, 2021

What app are you getting this error from?


  • Author
  • Beginner
  • January 13, 2021

A Google form.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 13, 2021

Can you provide screenshots of how your Zap step is configured that is returning this error?