I want to trigger a Jira ticket to be created when a Salesforce Case is updated
I was getting an error:
“Could not find new records of "Case" object: We're not able to use this object type. Please use the help link below to contact Zapier support for more information / assistance.”
The trigger i was using:
- “Updated Field on Record in Salesforce”
- Object: “Case”
- Picked a field and then the value to be changed to
Its not finding any test data and also not allowing me to turn it on
Are “cases” not supported? When will this be supported? Is there another way around this? To create a Jira ticket when the case is updated or changed in some way?