Question

What Triggers a TeamUp Entry Update?

  • 10 February 2022
  • 4 replies
  • 30 views

I have set up a Zap that looks at calendar entries on TeamUp, and if an entry meets the criteria, it gets sent to a Smartsheet spreadsheet. It works great when I add a new calendar entry, but the Zap is supposed to also evaluate the entry when it is updated. It does not do that. Does anyone know what Zapier considers an update in TeamUp to be? Changing the text in the event entries does not trigger the Zap.

Thanks!


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4 replies

Userlevel 7
Badge +14

Hi @WarpedWing 

Have you tried using this Zap trigger for TeamUp?

 

NOTE: The TeamUp triggers are NOT instant, and can take from 1-15 minutes to trigger depending on your Zapier plan.

 

You can try opening a Zapier Support ticket for possible guidance: https://zapier.com/app/get-help

Hi @Troy Tessalone, yes, that’s exactly what I have set up. It only seems to register newly added entries.

Userlevel 7
Badge +14

@WarpedWing 

Probably best to reach out to Zapier Support via a ticket to inquire about what would be considered an update to an Event in TeamUp since that’s not documented here: https://zapier.com/apps/teamup-calendar/help

@Troy Tessalone Very good advice, thank you! I couldn’t find any definitive documentation on it either.