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Question

What are the most common use cases for Instagram + Salesforce integration?

  • November 25, 2025
  • 0 replies
  • 8 views
C

The most common use cases for Instagram + Salesforce integration include automatically capturing Instagram leads into Salesforce, managing Instagram DMs as support or sales conversations, tracking engagement and customer interactions, assigning inquiries to agents, and using Salesforce automation to respond faster — often supported by tools like 360 SMS App to streamline messaging workflows.

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