I’m setting up formatter: split text to separate a full name field into a first and last name field. I am using the Segment Index: All (as Separate Fields). This is my setup:
First Name: Item 1
Last Name: Item 2
I think it will work great when people just enter a first and last name:
First Name: Stephen
Last Name: Strange
My fear is that people will occasionally enter titles and additional names. Would Dr. Stephen Vincent Strange become:
First Name: Dr.
Last Name: Stephen
Would I lose all of the extra data? What is the best practice here? Without some sort of name-parsing AI - I think the best outcome would be letting the extra fields get added to the last name field somehow. What would that look like?
or is there an option to pass text with more than 2 segments in a different way? I could have these flagged for manual review into our CRM.
And if any of this is possible will it require a lot of extra tasks? The way I have it set up - it should just be one task.
Any best practices or tips / tricks would be appreciated!
Best answer by Troy Tessalone
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