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[Webflow + Google Drive] File from Webflow form can't be uploaded to GDrive folder

  • 22 December 2021
  • 6 replies
  • 347 views

Hi community, 

 

I want to build a really simple Zap, but always get an error that I can’t resolve. I want to connect a Webflow form with GDrive, so that people can upload a PDF file on my Webflow website and this PDF is automatically uploaded to a GDrive folder.

 

When I want to test the Zap, I always get the error message “The app returned: You are not currently logged in” (See pictures attached)

 

I reconnected both Webflow and Google Drive accounts twice, but it still does not work. Any idea what’s causing the issue? 

 

 

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Best answer by SamB 5 January 2022, 11:46

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6 replies

Userlevel 3
Badge +4

Hi @scaleupnrw! Are you sure the pdf from Webflow is accessible by the link you are passing to Google Drive?

Userlevel 7
Badge +14

Hi @scaleupnrw 

Check your app connections here: https://zapier.com/app/connections

 

Make sure your file URL is publicly accessible.

You can check this by copying/pasting the file URL into a new private browser to see if the file is accessible.

Help article about using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

Many thanks for your answers. You’re right. The issue is, that Zapier only grabs a Webflow-Link to the PDF that is restricted. The publicly available AWS download link is only visible for logged in users on Webflow. Any idea how to find a workaround for that? I do not see the AWS link in the submissions on Zapier. 

 

Restricted link from Zapier: https://webflow.com/api/sites/scaleup-nrw/formUploads/6ed17dc4-1c7d-44df-bd66-50f5XXXXXX.pdf

 

Needed public AWS link: https://webflow-user-file-uploads-production.s3.amazonaws.com/61c1a76d0557c92c45XXXXXXX17dc4-1c7d-44df-bd66-50f5d3e8b383.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJK5SSHKXXXX%2F20220104%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220104T094332Z&X-Amz-Expires=300&X-Amz-Signature=ac3f2be0d247182a101ad20975ec7131c687e14373503e095bXXXXXXXX0&X-Amz-SignedHeaders=host

Userlevel 7
Badge +14

@scaleupnrw 

Might want to try opening a ticket with Zapier Support for additional help: https://zapier.com/app/get-help

Userlevel 7
Badge +11

Hey @scaleupnrw!

It sounds like you’ve got the Restrict uploaded file access setting in Webflow enabled. You’ll want to disable it in order to get publicly accessible file links sent to the Zap. You can find out more about how to disable that setting here: Managing file submissions > restrict uploaded file access

Hopefully that’ll sort it! :)

Userlevel 1

Hey @scaleupnrw!

It sounds like you’ve got the Restrict uploaded file access setting in Webflow enabled. You’ll want to disable it in order to get publicly accessible file links sent to the Zap. You can find out more about how to disable that setting here: Managing file submissions > restrict uploaded file access

Hopefully that’ll sort it! :)

This was it. Thanks!