I want to set up an MS Teams Channel chatbot that queries our various employee user guides / how-to manuals via ChatGPT. We have tested by uploading the PDFs to ChatGPT in a specific query, and we are very happy with its ability to parse the query and provide good answers.
So is this possible?
SCENARIO 1:
- I have an MS Teams Channel called "Help Desk"
- The Channel is populated with a collection of PDF help desk guides in Files (i.e., on SharePoint, internal access only) - e.g. benefits guide PDF, IT how-to PDF, etc.
We’d like to keep these secure, but we are fine with giving access to Zapier as long as they are not publicly searchable / accessible.
- Use Zapier so that any query in the channel is answered by ChatGPT referring to those files. E.g., user asks, “How many PTO days do I get in year 3,” and Zapier pings ChatGPT, which provides the response.”
SCENARIO 2:
Even better would be to do this via Chat, so a query is private between user and AI respondent. So perhaps something like this:
- We create a “user” that can access a specific SharePoint library (again, a secure library).
- When employee users chat with that “user,” it connects to ChatGPT to query the files for a response.