About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • EN
Question

Upload DocuSign to Google Drive Folder - Access Denied

  • 1 December 2021
  • 4 replies
  • 229 views
A

I have a Zap that is designed to upload a completed DocuSign to a Google drive folder.  The account I’m using for that portion is the owner of the drive/folder, yet I’m getting “Access Denied”.  This Zap worked an hour ago, but now will not.

 

I’ve tested my GDrive app authentication in Zapier via connections and that is successful, yet this Zap won’t work.  

Any ideas as to why?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @AndreaW 

Check your GDrive app connection here: https://zapier.com/app/connections

Check the available GDrive Zap help articles: https://zapier.com/apps/google-drive/help

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi @Troy Tessalone,

 

As mentioned in my description, I did test the GDrive app connection and it was successful.  There is nothing I can find in the help articles about this.  Do you have any other ideas as to what the problem might be?  The account being used is the GDrive owner.  

Troy Tessalone
Userlevel 7
Badge +14

@AndreaW

Check this help article from Google about GDrive: https://support.google.com/drive/answer/6211862?hl=en&co=GENIE.Platform%3DDesktop

 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
jesse
Userlevel 7
Badge +9

Hey @AndreaW were you able to get this resolved? I saw you created a ticket with our support team about this issue and when they checked into your Zap History, things appeared to be working. If that’s true, we’d love to hear what you did to get things up and running to help others who might be running into the same issue!

Terms & Conditions