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Question

Upgrading to Pro Interfaces for better chatbot analytics

  • April 11, 2025
  • 1 reply
  • 2 views
A

We are using our Chatbot for business needs. However, the analytics section for the chatbot only tells limited information. We want to track metrics and are thinking of upgrading to “PRO Interfaces” which says “Add custom branding, analytics, and a user portal to up to 5 interfaces.”.

 

We want to be able to track the thumbs up vs thumbs down ratio, and a few other metrics. Without having to export the file and upload it somewhere. Would this be possible if we upgrade to pro interfaces? How does that work?

    Did this topic help you find an answer to your question?

    1 reply

    JammerS
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    • JammerSZapier Staff
    • Zapier Staff
    • 2816 replies
    • April 14, 2025

    Hi ​@AdHocB,

     

    Welcome to the Community.

    Upgrading to the Pro plan gives you access to more detailed analytics, including metrics like thumbs-up vs. thumbs-down ratios and real-time engagement tracking through an enhanced dashboard. This helps you monitor chatbot performance and make data-driven improvements. Contact the Zapier Sales team for a full list of available metrics.

    I hope this information helps. If you have any other questions, please don't hesitate to ask.

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      AdHocB

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