I know that two-way syncing isn’t something that’s currently available, but is it possible to set up a zap where a field update on a Salesforce Case results in an update on an existing Jira Issue (and vice versa)? Or can zaps only be set up to create new Jira Issues/Salesforce Cases? Our use case is the need to be able to update the “Status” of a Jira Issue directly in Salesforce.
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