Hi there,
I’m trying to figure out if I can use Zapier to update or create records in custom entities or fields in our Dynamics 365 CRM. I’ve been tasked with investigating this as we have many different Zaps we need to create using Dynamics, but at the moment it doesn’t look like they will be possible as we can’t update specific custom entities as most of the ones we use we have built ourselves. I hope I’m wrong, so please let me know if there’s any way we can do this.
I’m aware of the ongoing issue when connecting Dynamics accounts to Zapier as I also can’t connect, so I’m not sure if it might let me change custom entities after all, once my account is successfully connected?
If this isn’t currently a feature, do you think it could be added in the near future?
Many thanks in advance for your help