About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Updated Task in ActiveCollab trigger

  • 29 June 2021
  • 3 replies
  • 42 views
G

I am integrating ActiveCollab with JIRA. 

I managed to successfully create a new JIRA ticket when a new ActiveCollab task is created, but how can I update my JIRA ticket (Title/Description) when it gets updated from ActiveCollab. I couldn’t find a trigger for this action.

icon

Best answer by nicksimard 1 July 2021, 19:15

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @gabiu 

You’ll have to use webhooks by ActiveCollab to trigger on updated Tasks.

You’re Zap trigger would use the Webhooks app: https://zapier.com/apps/webhook/integrations#triggers-and-actions

Articles:

https://activecollab.com/help/books/my-active-collab/webhooks

https://activecollab.com/help/books/my-active-collab/add-ons

https://activecollab.com/blog/labs/api-webhooks-extensions

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
G

I just enabled Webhooks with ActiveCollab and it still doesn’t work when a task is updated. It triggers when a task is created, when a comment is posted or when the task is marked as completed, but NOT when I just update the description of the task…

Any thoughts? ActiveCollab pointed me to an API documentation from 2015 … https://developers.activecollab.com/api-documentation/

nicksimard
Userlevel 7
Badge +11

Hi @gabiu!

You could check this: https://developers.activecollab.com/api-documentation/v1/utilities/notifications/object-updates.html

I think that would enable you to perform a GET and retrieve updates. 

Terms & Conditions