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I am integrating ActiveCollab with JIRA. 

I managed to successfully create a new JIRA ticket when a new ActiveCollab task is created, but how can I update my JIRA ticket (Title/Description) when it gets updated from ActiveCollab. I couldn’t find a trigger for this action.

Hi @gabiu 

You’ll have to use webhooks by ActiveCollab to trigger on updated Tasks.

You’re Zap trigger would use the Webhooks app: https://zapier.com/apps/webhook/integrations#triggers-and-actions

Articles:

https://activecollab.com/help/books/my-active-collab/webhooks

https://activecollab.com/help/books/my-active-collab/add-ons

https://activecollab.com/blog/labs/api-webhooks-extensions

I just enabled Webhooks with ActiveCollab and it still doesn’t work when a task is updated. It triggers when a task is created, when a comment is posted or when the task is marked as completed, but NOT when I just update the description of the task…

Any thoughts? ActiveCollab pointed me to an API documentation from 2015 … https://developers.activecollab.com/api-documentation/

Hi @gabiu!

You could check this: https://developers.activecollab.com/api-documentation/v1/utilities/notifications/object-updates.html

I think that would enable you to perform a GET and retrieve updates. 

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