Hey there! I'm trying to sync moved cards in Trello to reflect in Jira. The steps I did so far in the zap:
- identify card moved to list in Trello
- find issue in Jira
- filter (match with project name)
- update issue in Jira
But this last step is not working. I get the error 'Zapier had trouble retrieving custom fields from Jira Software Cloud.' when selecting the Issue field (though it brings the status list). Then, when testing I get 'Could not obtain the list of editable fields from JIRA'.
Any ideia of why is it happening and how can I fix it?
Thanks in advance.
Best answer by steph.n
View original