Best answer

Update Item Status Column Value action in monday.com

  • 4 June 2021
  • 4 replies
  • 1283 views

Hi,

 

I am using the action - Update Item Status Column Value.

Item ID is pulled from formatted text. 

On test, I get constant error. I am using the JSON formatting as advised. 

 

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Best answer by Troy Tessalone 4 June 2021, 16:31

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4 replies

Userlevel 7
Badge +14

Hi @COSAC 

Monday expects the internal ID of the Item which will be a numeric value.

 

Hi Troy, ah, that makes sense!

 

Would you have a suggestion on how to lookup the item value which would require updating based on contents on the first column? In this case my trigger is in calendly, and ideally we look up the item based on surname (contained already in first column on Monday.)

Thanks,

James

Userlevel 7
Badge +14

@COSAC 

Unfortunately, the Monday API would have to be involved: https://monday.com/developers/v2

The Monday API can be used in a Zap with the Webhooks action step: https://zapier.com/apps/webhook/integrations#triggers-and-actions

If you need help configuring this, consider hiring a Zapier Expert: https://zapier.com/experts

Userlevel 3
Badge +6

Hey @COSAC, I hope you’re doing well, I just wanted to check in here!

Were you able to get things working with the information from Troy, or can we still help out here?

For looking up specific values, the Monday integration currently only supports returning a list of values from a specific column. So I believe he’s correct in that there would need to be a more advanced solution here that would require working directly with the Monday.com API.