I tried integrating Salesforce and GovSpend applications together. I used the paid account for GovSpend and trial account in SalesForce. The zapier says data is sent to my salesforce trial account. But I am unable see the data in salesforce.
I just want to understand the problem. Can you please help me figure out the issue?
Page 1 / 1
Hi @keerthana2198sekar
Please provide screenshots of how your Zap steps are currently configured, thanks.
1.Set up trigger :
Chosen GovSpend API key of our paid account
Trigger was successful
Set up the action is salesforce
Chosen my trial account
Set up the action and provided sample data
Tested the action
And it said data sent to salesforce
But, I could not see the record sent in my Salesforce trial account
@keerthana2198sekar
Make sure to refresh Salesforce and check the Accounts.
Try opening an existing Account then replacing the ID in the browser URL with the ID returned from the Salesforce, such as the one seen at the end of the ‘url’ data point in the screenshot below.
I have tried as you have mentioned, but it is still saying this. I even tried refreshing the site.
I can see that you’ve written to our Support team about this and they’ve responded to you with some instructions and further questions. Are you still running into this issue?
If so, please can you continue the conversation there, since they’re able to dig into your Zaps and our detailed logs to better troubleshoot this with you.