Question

“Unable to fetch long-lived access token: Unsupported get request” Instagram error

  • 24 July 2021
  • 4 replies
  • 66 views

Userlevel 1

This morning was trying to run a zap that fetches from IG and inserts into my mysql database. It failed saying no new records, but digging further, I see “This account is expired.Please reconnect it here.”

So I try to reconnect, and get the following:

“Oh, foo.
Zapier could not connect to your account.

Unable to fetch long-lived access token: Unsupported get request.”

Every angle leads to this message when trying to reconnect. The IG account is valid, and I’m currently logged in. This happens after I click approve/allow.

Thanks!
hank


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4 replies

Userlevel 1

Same problem here.

Userlevel 1

I have sent support ticket. Let’s see if that helps.

Userlevel 1

+1

Userlevel 1

Appears to be working now. I was able to connect my instagram account this evening.