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Question

“Unable to fetch long-lived access token: Unsupported get request” Instagram error

  • July 24, 2021
  • 4 replies
  • 106 views

This morning was trying to run a zap that fetches from IG and inserts into my mysql database. It failed saying no new records, but digging further, I see “This account is expired.Please reconnect it here.”

So I try to reconnect, and get the following:

“Oh, foo.
Zapier could not connect to your account.

Unable to fetch long-lived access token: Unsupported get request.”

Every angle leads to this message when trying to reconnect. The IG account is valid, and I’m currently logged in. This happens after I click approve/allow.

Thanks!
hank

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4 replies

  • New
  • July 24, 2021

Same problem here.


  • New
  • July 24, 2021

I have sent support ticket. Let’s see if that helps.


+1


Appears to be working now. I was able to connect my instagram account this evening.