Best answer

Unable to connect with odoo self host authentication failed

  • 2 July 2022
  • 2 replies
  • 32 views

When I’m filling the authentication spaces, there is one for the Base URL, but it asks me for a different URL than https://*.odoo.com accounts. How do I get a different URL account? Do I have to use my own domain?

icon

Best answer by MichelleS 5 July 2022, 19:00

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +14

Hi @Tony96 

Good question.

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.
Userlevel 4
Badge +5

Hey, @Tony96 ! Just following up here to see if Troy’s answer helped. As he noted, The Odoo CRM integration only works if your CRM is hosted on odoo.com. If it’s hosted elsewhere, it won’t work. It sounds like this might be the issue that you’re running into.

About the Odoo CRM Integration

  • Admin/owner permissions: Only works with instances that are hosted at odoo.com and will not work for self-hosted instances.
    For self-hosted instances, use the OpenERP integration.