Best answer

Unable to authenticate Inistate within my Zap

Userlevel 1

Hello, why I click API Details, it becomes this:

I want to get the api key to continue the step. Could anyone help me?


Best answer by KayCee 17 May 2022, 07:13

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Userlevel 7
Badge +14

Hi @Siew Chin Khai 

Good question.

Please reference this help article for Inistate:

Userlevel 7
Badge +9

Hey @Siew Chin Khai! It looks like this is a bug, so we’ve gone ahead and filed it for the Inistate team to review and correct. No ETA on when this will get sorted out but we’ll both email you directly and update this thread when it does. In the meantime, I recommend checking out the following steps from the article Troy posted to find your API key:

  1. Log into Inistate account
  2. Click “Account”.
  3. Choose “Integration”.
  4. Click to generate a new API key.
  5. Copy the generated API ket to your clipboard.
  6. Paste your token into your Inistate account and then Continue.
Userlevel 1

Hey @Siew Chin Khai 

I wanted to post an update here. We’ve heard back from the Inistate team and they’ve fixed the issue. 


The link has been updated to which will have instructions on generating the API key (same as the note from @jesse in this thread)


Hope that helps!