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Best answer

Twilio SMS not triggering - but showing up in test

  • April 8, 2020
  • 2 replies
  • 288 views

Hi!

 

When I go to edit my zap and get test data, I see my latest incoming Twilio SMS.  So that’s all good.  However, when I send a new text and my Zap is on - nothing.  It’s not triggering, I don’t see it in the task history as an incoming text.  Any thoughts?

Best answer by Danvers

Hi @shubhabala! Thanks for letting us know that your Zap was triggered (after some time). 

 

If you notice a delay in your Zap triggering, it's likely because the Zap has a polling trigger, which looks for new information from your trigger app once every 1 to 15 minutes. The polling time for your Zaps varies based on your subscription plan.

 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    • shubhabalaBeginner
    • Author
    • Beginner
    • April 8, 2020

    Nevermind!  There was just a long delay (about 17 minutes).

    Danvers
    Forum|alt.badge.img+12
    • DanversZapier Staff
    • Zapier Staff
    • Answer
    • April 9, 2020

    Hi @shubhabala! Thanks for letting us know that your Zap was triggered (after some time). 

     

    If you notice a delay in your Zap triggering, it's likely because the Zap has a polling trigger, which looks for new information from your trigger app once every 1 to 15 minutes. The polling time for your Zaps varies based on your subscription plan.

     

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