Hi everyone,
I’m running into a strange issue with Nexudus, Zapier and Mailchimp and I’m trying to understand where the logic is breaking.
Setup:
We have one Nexudus account managing multiple cities (Torino, Milano, Firenze).
Each city has its own Mailchimp audience.
Each city also has its own set of Zaps.
The logic is simple:
-
If a contract is created in Torino → contact goes to Torino Mailchimp list
-
If a contract is created in Milano → contact goes to Milano list
-
Same for Firenze
Each Zap includes a filter based on Home Space.
The problem:
When I create a contract in Torino, the contact is correctly added to the Torino Mailchimp list.
But the same contact is also being added to the Milano and Firenze Mailchimp lists.
This should not happen. Cities are supposed to be independent.
Important detail:
The Home Space fields are correctly set for each city, and filters are already in place inside the Zaps. Still, contracts created in one city are triggering Zaps for the others.
It almost looks like Nexudus is sending account-wide customer updates, and all Zaps connected to the same account are picking them up.
Any insight from someone who has handled multi-location setups would be really helpful.
Thanks.
