Question

Triggering Path based of failed task

  • 26 October 2020
  • 1 reply
  • 224 views

Userlevel 2
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I have a flow set up to book an appointment in MBO with a webhook.

If that succeeds, I need it to create a record on a google sheet.

If that fails, I need to email the manager and let him know the time is not available.

If Step 8 below works, then A-Booked is triggered, and everything works as desired.

If Step 8 fails, how can I get B and C to trigger? I currently have “If Appointment ID is non-existent” however, there’s no data from step 8 to check against, and so the filter fails.

Any thoughts?
 

 


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1 reply

Userlevel 7
Badge +14

Might have to try using a Webhook as Step 9 that sends data from Step 8 on the webhook which will trigger 3 Zaps (akin to Paths A, B, C) and the filter logic in each Zap will determine which of the 3 Zaps processes vs being filtered out.