Question

Trigger sending incomplete data

For contract signing we are using a digital signature that flows rto Zapier

In Zapier we have ZAP with 3 steps

Normally our set up works smooth, but after Feb 11th something is wrong in step 3:

data In in step 1 is OK - data out in step 1 is ok

delay in step 2 is ok

But not all data in from step 1 output are flowing to step 3 input

Hence the line in excel is not complete, but ( Only 1 field with emails flows – all other data is missing)

anyone knows how get this running again ? It worked for > 11 month with out issues and nothing was changed from our side

thank you

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Userlevel 7

+14

Hi @EsleO

Check your Zap Runs to see the DATA IN/OUT for each Zap step for clues to help your side troubleshoot: https://zapier.com/app/history/

Check if changes were made to the Excel spreadsheet being used that may have impacted the Zap configuration.

Check if changes were made to the Zap and it may need to be reconfigured.

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