About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Trigger on new slack threaded message

  • 7 December 2022
  • 5 replies
  • 1120 views
W

Hello Community, 

I’m working on zap that triggers when there is a new slack thread message in a specific private channel.

The zap I created worked correctly during testing, misfired sending hundreds of replies when published as the parameters I set where incorrect as I was triggering the zap when a new message in the channel is sent and the action was to find the keyword through slack search and then do the canned reply, the zap replied to the latest search result the number of times it found the keyword. 

So is there a way that a zap can be triggered by any new slack message sent, including threaded messages, within a specific private channel and then filter by keywords to proceed with the action which would be to send a message in that same thread, and send it only once. 

 

Thanks and looking forward to having some help on this one. 

icon

Best answer by MohSwellam 7 December 2022, 17:30

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Wael 

Good question.

Perhaps you can provide detailed screenshots with how your Zap steps are configured in order for us to have more context, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
MohSwellam
Userlevel 7
Badge +8

Hi @Wael 

 

You can use the trigger “New Message Posted to Private Channel” which will trigger on ALL messages posted to the Private Channel INCLUDING messages in Threads. 

 

You can then use a filter step to filter for the keywords you need. 

 

After that, use the Action “Send Private Channel Message” to send a message in this private channel. You can add the Thread.ts in the Thread field to reply to the Thread. 

Founder of GeekyAir.com
Liz_Roberts
Userlevel 7
Badge +8

Thanks Moh + Troy! 

@Wael were you able to give Moh’s suggestion a whirl? Let us know how it panned out and if you hit any roadblocks, share some screenshots. of your configuration as we’ll dive deeper!

W

Hello @MohSwellam @Liz_Roberts 

Yes, initial testing looks to be working well, so hope to have in production shortly 😀 cross-fingers all will work smoothly with no errors or issues.

Thank you for the support and follow-up, much appreciated!

W

Hi @Troy Tessalone 

Sorry, I was so upset with the error that I deleted the Zap altogether and with the solution provided by @MohSwellam don’t think will be needed anymore, I hope. 

Thank you anyway, your interest to support and help it is so appreciated. Thank you!  

Terms & Conditions