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Hello there everyone,

I have a Tidycal page and I’ve managed to successfully import it to Zapier and retrieve old bookings from it.

I’d now like to track certain events, mostly new bookings.

After selecting the date and time slot, user can then insert his personal info and setup an appointment for the selected date.

First thing I’d like to ask is should I be using Facebook Conversions API to send Lead Event or try to use WebHooks by Zapier here?

Also, which kind of events should I be tracking here? Just new bookings?

And after I supposedly successfully implemented it, lead does show up on Meta Events but no parameters show up (I’m guessing first name, phone number and email address should be showing up, no?)

Thank you very much for your time.

Hi ​@Sil,

 

Welcome to the Community.

 

To track Tidycal events like new bookings, you can use either Facebook Conversions API or Zapier Webhooks based on your needs. The Conversions API is ideal for monitoring and optimizing conversions from Facebook ads, while Zapier Webhooks offer flexibility for sending event data to over 3,000 apps beyond Facebook. Important events to track include bookings, cancellations, reschedules, and no-shows. If parameters aren’t showing up in Meta Events, check that Tidycal sends the necessary data in the event payload, and contact Tidycal support if needed.

Hey ​@Sil 👋

It’s been a while since you’ve posted here so I wanted to check how’s everything going on this. Did Jammer’s reply help point you in the right direction? Or were you since able to get this all figured out on your own? 

If you managed to get things solved we’d love to hear what the solution was! And if you’re still stuck at all we’d be happy to assist further—just let us know! 🙂

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