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Best answer

Time received from Outlook is incorrect

  • February 26, 2021
  • 5 replies
  • 166 views
B

Hi i having trouble with time.

I have set my timezone in my profile correctly (UTC+1, “Europe/Amsterdam”).
I have set my timezone in Slack and also in outlook on (UTC+1)

I made a Zap with outlook calendar > when new event is made, de zap pushed the event to a slack channel. But with the wrong time. 

So someone makes an event in outlook between 14:00 and 15:00
In the test it's coming into ZAP at 13:00 tot 14:00. and it pushes that time into a message to slack. i tried other accounts. Even a google calendar wouldn't help.

Whatever i do, nothing helps to get the time right.
 

Hope some one can help me out.

Best answer by Troy Tessalone

Hi @B105 

Check your Zap Runs history to see the DATA IN/OUT for each Zap step: https://zapier.com/app/history/

You can use a Formatter step to adjust the Time Zones if needed: https://zapier.com/apps/formatter/help

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    5 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Answer
    • February 26, 2021

    Hi @B105 

    Check your Zap Runs history to see the DATA IN/OUT for each Zap step: https://zapier.com/app/history/

    You can use a Formatter step to adjust the Time Zones if needed: https://zapier.com/apps/formatter/help

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    B
    • B105Beginner
    • Author
    • Beginner
    • February 27, 2021

    Hi Tnx Troy Tessalone for your quick response.

    Also in data in and out the wrong time is given.

    I love to use the formatter. But the fact is, i use the free version know. And can only add 2 steps in total. So two formatter steps would be 4 in total. :(

     

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • February 27, 2021

    @B105 

    Your options are to somehow fix the originating app time value being provided to the Zap trigger OR upgrade your Zapier plan to use the Formatter.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    B
    • B105Beginner
    • Author
    • Beginner
    • February 27, 2021

    Tnx Troy for you tips. I can't change anything in outlook .And a plan for 20$ for one notification is a little to much. I think Zapier isn't the right app for us :(.
     

    Thanks for your time,
    Good Night

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • February 27, 2021

    @B105 

    If you do pay for Zapier, figure out how to leverage it to automate other workflows to get the most value out of your paid plan.

    Check out all the available app integrations here: https://zapier.com/apps

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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