Skip to main content
Answer

The page photo could not be sent to Facebook Pages.

  • May 31, 2020
  • 2 replies
  • 213 views

Hello

I am trying to post an instagram photo to my facebook page and I am getting this error. How do I correct this? thnak you 

“Your photos couldn't be uploaded. Photos should be less than 4 MB and saved as JPG, PNG, GIF, TIFF, HEIF or WebP files.”

Best answer by nicksimard

Hi @lmazzola!

Please make sure you’re using this field from your Instagram step:

It’s not uncommon for users to map different fields there, and then because they’re not images they’ll end up getting an error like yours.

Can you confirm whether you’ve got that particular field chosen?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

nicksimard
Forum|alt.badge.img+11
  • Zapier Staff
  • Answer
  • June 1, 2020

Hi @lmazzola!

Please make sure you’re using this field from your Instagram step:

It’s not uncommon for users to map different fields there, and then because they’re not images they’ll end up getting an error like yours.

Can you confirm whether you’ve got that particular field chosen?


  • Author
  • Beginner
  • June 17, 2020

Hey thank you it finally worked.