For a small team, we have lots of Zaps set up. Mostly these are by me and many include sending an email (from outlook).
The biggest obstacle to setting more up and for us using some of the existing ones more is that it is such a pain to write the email in html format (in a separate editor) and cut and paste it into the zapier page.
Imagine if you could just write the email into zapier and format it and it would automatically write the html for you.
If (as with many of my ‘great ideas’ - this is already possible, then please let me know. If not, this would transform our use and I am sure many who use zapier in a limited way or not at all
R