Best answer

Tasks are available but getting limit error: step was held because you’ve met your plan limit

  • 11 June 2020
  • 3 replies
  • 337 views

Userlevel 1

Hi,

I’m on a Free (Legacy) Plan  but all my tasks are stuck on HOLD.

I get the following error:

This Google Sheets step was held because you’ve met your plan limits

My task counter shows 5/100. Are there other API limits that I can’t see?

 

Thank You

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Best answer by Leo33 7 July 2020, 15:06

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3 replies

Userlevel 7
Badge +11

Hi @Leo33!

It seems that we'll need to investigate this further, so I'm escalating this to our Support team. They can provide you with the attention you need to resolve this issue in a timely fashion.

Userlevel 7
Badge +8

Hi @Leo33,

It’s been a while but we wanted to check back on this issue. I’m afraid we have not heard back from you so we were wondering if you still needing assistance with this issue? Looks like you were able to get in touch with the Zapier Support team but we haven't yet heard back. 

Please let us know how we may help!

Userlevel 1

Hi @steph.n ,

 

Thank you for the follow-up. Support helped identify the issue. Multi-step zaps are not allowed in the free plan. That’s unfortunate, I’m not sure if it is a recent change because I have a zap that’s two steps. This one was just 3 steps.