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Best answer

Sugar CRM Keeps Disconnecting from Zapier

  • November 11, 2020
  • 1 reply
  • 186 views

Hi,

 

We use Zapier to connect FB LEADS to SUGAR CRM,  but now more often than before. the Zapier - Sugar CRM keeps disconnecting every 6 - 10 leads. (zaps).  It’s becoming a real problem since we are currently running Fb Lead Campaign and we are getting 3000 leads a month, Because of this we need a Full time employee reconnecting this Zaps every  few.

¿Does Sugar and Zapier Get along? ¿ Does Anyone know why this happens, or how to fix it?

 

Best answer by Troy Tessalone

Common Problems: https://zapier.com/help/doc/common-problems-sugarcrm

Check your Zapier Task History: https://zapier.com/app/history/

  • Is the Zap resulting in a lot of errors?

Article: https://zapier.com/help/manage/organize/manage-your-zaps

Zapier automatically turns your Zaps off for you in 2 situations:

  1. You lose access to a paid feature the Zap uses (e.g., multi-step Zaps or premium apps) due to a trial expiration or plan downgrade.
  2. Multiple errors occur each time the Zap tries to run. An email notification will be sent if a Zap is turned off due to errors.

You can also use Zapier Manager to get alerts when Zaps Turn OFF: https://zapier.com/apps/zapier-manager/integrations

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Answer
  • November 12, 2020

Common Problems: https://zapier.com/help/doc/common-problems-sugarcrm

Check your Zapier Task History: https://zapier.com/app/history/

  • Is the Zap resulting in a lot of errors?

Article: https://zapier.com/help/manage/organize/manage-your-zaps

Zapier automatically turns your Zaps off for you in 2 situations:

  1. You lose access to a paid feature the Zap uses (e.g., multi-step Zaps or premium apps) due to a trial expiration or plan downgrade.
  2. Multiple errors occur each time the Zap tries to run. An email notification will be sent if a Zap is turned off due to errors.

You can also use Zapier Manager to get alerts when Zaps Turn OFF: https://zapier.com/apps/zapier-manager/integrations

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
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