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Best answer

Strava 'rate limit exceeded' when trying to connect account

  • January 4, 2021
  • 30 replies
  • 3420 views
C

When trying to connect to Strava, on “My connections” I get “The app returned Rate Limited Exceeded” after reconnecting or testing.

Best answer by nicksimard

Hey everybody! Just quick update to let you know that this issue has been closed. If you’re still running into problems, you can reach out to our Support team and they can troubleshoot things with you :)

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

30 replies

A
  • almeidajv
  • New
  • January 7, 2021

@Danvers I have the same problem - 'rate limit exceeded' 

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • January 8, 2021

Hi, @almeidajv I’m sorry to hear that, I’ve added you to the issue report so that we can send you an email when it’s been resolved!

Q
  • qvalinlar
  • New
  • January 8, 2021

I have the same issue. I get the message “This account is expired”. When I hover over reconnect I can see another message about the rate limit being exceeded. 

Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • January 11, 2021

@qvalinlar - sorry you are running into this. I have added you as an impacted user so that you will be notified via email with updates!

A
  • Anonymous
  • January 11, 2021

Hi @criscom - I’m sorry that you’re running into this rate limiting issue. We do have an open issue report for this and I’ve added you as an affected user. This means that the team knows how many users are affected and also that we’ll send you an email when we have an update. 

I experienced the same with connecting my Twitter account. Please help.

T
  • tirwin
  • New
  • January 11, 2021

Count me in on the Strava rate limiting as well.

D
  • DBF
  • New
  • January 12, 2021

@Danvers please count me as impacted by the Strava rate limit as well. Thanks. 

Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • January 12, 2021

@nerdyagarwal @tirwin @DBF you all have been added as impacted users and will receive updates via email!

N
  • nayshice
  • New
  • January 12, 2021

@Danvers and @Liz_Roberts please add me as well, thanks!

Liz_Roberts
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  • Liz_RobertsZapier Staff
  • Zapier Staff
  • January 13, 2021

@nayshice you have been added!

J
  • Jenik23
  • New
  • January 15, 2021

@Danvers and@Liz_Roberts I have the same problem. Thank you for your help

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • January 15, 2021

@Jenik23 you have been added as well!

M
  • mf_robert
  • New
  • January 15, 2021

Affected as well

M
  • MarineL
  • New
  • January 15, 2021

Hello @Liz_Roberts I have the same problem while trying to connect my Strava account :/ 

T

Hello @Liz_Roberts I have the same problem while trying to connect my Strava account 

M
  • Mathilde
  • New
  • January 17, 2021

Hi @Liz_Roberts I am having the same issue when connecting my Strava to a Zap. Please add me thank you!

F
  • Fishborn78
  • New
  • January 18, 2021

Count me in!

The app returned "Rate Limit Exceeded".

coryawilson
  • coryawilsonZapier Solution Partner
  • Zapier Solution Partner
  • January 19, 2021

Same here, please update!

R
  • Roguenet
  • New
  • January 19, 2021

I’m also running into this problem.

Jillian_B
  • Jillian_B
  • New
  • January 20, 2021

Add me in as well. Hoping to setup a Zap to pull my Strava activities into Airtable so I can keep track of training progress. It fired the first time (during the test), but then threw the error.

Thank you!

K
  • keloe
  • New
  • January 24, 2021

I’m having the same issue but it’s slightly different. The Zap works but each night, I get an email with an error saying this happened.

H
  • hobbDa
  • New
  • January 25, 2021

Getting the same issue as Keloe, the zap works after a while, but everyday get an email saying “Strava: The app returned "Rate Limit Exceeded".” https://i.imgur.com/F7sxceP.png

nicksimard
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  • nicksimardZapier Staff
  • Zapier Staff
  • January 28, 2021

Hi @mf_robert @MarineL @T.Vanderhoeght @Mathilde @Fishborn78 @coryawilson @Roguenet @jillianb!

You’ve all been added as affected users.

@keloe and @hobbDa Even though your issue is a little different, I added you to the report as well.

Jillian_B
  • Jillian_B
  • New
  • January 28, 2021

@nicksimard Oddly enough, my started behaving like keloe and hobbDa after a few days. And now I’m not getting any error message at all. Weird!

T

@nicksimard mind adding me too? 

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