Hi @Damiano

You’ll have to configure the logic in AC to stop existing automations.

Try these Zap steps…

1. Trigger: Shopify - New Order
2. Action: ActiveCampaign - Add/Update Subscriber (specify the desired Tag)

Hey @Damiano ,

Yes, that’s possible. You can build the Zap like below -

Trigger Event - Order Fulfilled on Shopify

Action - Add/Update Subscriber in Active Campaign and add the desired Tag as input to the contact. (Now you should design an automation within AC. When a Tag is added to this customer -> stop the automation )

dear @jayeshkumarbhatia I imagine this way, but in Trigger event I can’t see “order fulfilled” 

I see only status Shipped and also possibility to custom, but we receive this information by Zapier 

Hey @Damiano ,

Understood. There is another way which I can suggest. Shopify has Webhook event of order fulfilled. You can make custom Webhook call to receive order fulfilled data in your Zap. Your Zap will be like

Trigger - Catch Hook via Webhooks by Zapier

Action - Create/Update on ActiveCampaign

Below are some links for your reference -

https://shopify.dev/api/admin-rest/2021-10/resources/webhook#top

https://zapier.com/apps/webhook/integrations

@Damiano 

You may need to do some testing to determine what status Shopify sends thru for “Fulfilled”.

The idea would be to trigger on all Statuses, then use a Filter as Step 2 to filter for only the determined “fulfilled” status.