I’ve setup two actions on my website; for customers to receive emails:
- Abandoned Cart Emails
- Purchase aka Thank You Emails
I’ have stup the sequence that when someone adds their information on the checkout page and leaves without finalizing the purchase, I send them an email reminder. When someone purchases something, I send them a Purchase/Thank You email. The two tests I did was:
- [Abandoned Cart] I did a test where I left the site without completing a purchase. This test yields the desired results so I get an email reminder.
- [Purchase] I did a test of purchasing something and going to the ‘Thank You’ page. I received the “Purchase/Thank You” email so that’s fine. But I am also recveiving the sequence of [Abanonded Cart] emails in the first test. So it seems that my email is being grouped with people who “Abandoned Cart” even though I successfully made a purchase.
Any help would be greatly appreciated!
PS: I am linking Zapier to InfusionSoft (Keap) and ClickFunnels.
Best answer by DanversView original