I’m working on a Zap that will create a new record in Salesforce based on a submitted Squarespace form.
The Squarespace form has several picklists in it, including one multi-picklist.
Using Lookup Tables in the Formatter by Zapier app, I’ve been able to successfully map picklist options from Squarespace into the correct picklist value in Salesforce for four different fields.
However, I’m running into an issue with the one field that has a multi-picklist in Squarespace (think “Select all that apply”). The Salesforce field I want it to map to is also a multi-picklist (meaning you can select multiple options).
Using the same method as I did for the regular picklists does not work. It does not work even if I only select one option on the form. The example below was a dummy form I submitted where I selected two options. In the Salesforce contact that was created, this field was left blank.
What can I do??
Best answer by MohSwellam
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