I have a zap set up to send an email to a customer with the digital item they purchased. It fliters the correct product name and then is supposed to send them a email with necessary links. However, even though the email shows up in the test data. When I real time test the zap it doesn't send the customer any email. In fact it has the information marked as blank. How can i fix it? is there re-formatting that has to be done?
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