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Answer

Slack: small icon in an automated thread response

  • May 5, 2021
  • 2 replies
  • 740 views
I

Hi guys - and thanks in advance for your assistance!

The issue is this small icon here in the capture below:

I have created a Zap that responds automatically to a slack channel message. I am able to change the icon of the thread message - but not the small icon that is shows in the channel (it remains Zapier’s icon).

Is there a way to change this small icon please?

 

Screen captures:
1- The thread with the desired icon

 

 

2 - the channel with the thread reply - showing a small  Zapier icon (this is the one I am looking to replace)
 



Thanks a lot!

Iddo

Best answer by nicksimard

Hi @Iddo!

I see an existing bug report for this, so the implication is that it’s not intended behavior. I've gone ahead and added you as an affected user. We'll let you know via email when that's been resolved.

D
M
A
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

GetUWired
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  • GetUWiredZapier Solution Partner
  • Zapier Solution Partner
  • May 5, 2021

I do not believe you can do this in the existing integration. The only way to change the icon would be if you set ‘send as bot’ to false. This in turn sends the message as the authenticated user. 


 

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nicksimard
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  • nicksimardZapier Staff
  • Zapier Staff
  • Answer
  • May 7, 2021

Hi @Iddo!

I see an existing bug report for this, so the implication is that it’s not intended behavior. I've gone ahead and added you as an affected user. We'll let you know via email when that's been resolved.

I
I
M
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