Best answer

Slack: small icon in an automated thread response

Userlevel 1

Hi guys - and thanks in advance for your assistance!

The issue is this small icon here in the capture below:

I have created a Zap that responds automatically to a slack channel message. I am able to change the icon of the thread message - but not the small icon that is shows in the channel (it remains Zapier’s icon).

Is there a way to change this small icon please?


Screen captures:
1- The thread with the desired icon



2 - the channel with the thread reply - showing a small  Zapier icon (this is the one I am looking to replace)

Thanks a lot!



Best answer by nicksimard 7 May 2021, 02:37

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2 replies

Userlevel 7
Badge +12

I do not believe you can do this in the existing integration. The only way to change the icon would be if you set ‘send as bot’ to false. This in turn sends the message as the authenticated user. 


Userlevel 7
Badge +11

Hi @Iddo!

I see an existing bug report for this, so the implication is that it’s not intended behavior. I've gone ahead and added you as an affected user. We'll let you know via email when that's been resolved.