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Hi, I am trying to create a zap where a “Create New Request” from Manage Engine ServiceDesk Plus creates a “Work Item” in Azure Devops, however when you run the “Create New Request” it is missing the issue description. 

Is there a way to pull this data as its the most important data set needed. 

Hi there @JoeB,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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