Question

Sending Airtable information with Gmail : Selected Gmail fields below contain placeholders that are no longer available.

  • 26 August 2020
  • 3 replies
  • 74 views

Userlevel 1

Hello,

 

I try to send airtable information with a gmail account.

 

When i created the zap. No issue.

 

when i try to send a test, it works very well

 

 

In my mail box, the email is OK !

 

et then i switch “on” the zap and i try to trigger it by adding data to the airtable view, nothing happened.

 

et a few minutes later i got this 

 

 

et the email body become red when i put airtable data inside.

 

 

I tried to change the gmail account i use to send emails. Same issue.

 

Is it a API issue ?

 

Regards.

 


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3 replies

Userlevel 7
Badge +8

Hi @Julien Mottet ,

Thanks for reaching out- sorry you are encountering this error with your Zap!

A couple things to try: 1) close the banner by clicking the X (strangely enough this may do the trick!) 2) try skipping the Gmail Test is possible, then running your Zap again. 

Hoping one or both of those suggestions helps but if not, Support will need to take a look at your configuration’s mapping. They can be reached here and can help you get squared away!

Userlevel 6
Badge +7

Sometimes Airtable needs to pull in new names, after you changed names in columns or changed tables. Just klick load more pull in new samples and try again. Pro hint use the IDs.

Userlevel 7
Badge +10

Hi @Julien Mottet 

Just checking in to see if you were able to get this sorted? Let us know if you still need help.