Best answer

Sender name from Facebook group events

  • 27 September 2020
  • 3 replies

Userlevel 1

I’m trying to create an integration which sends an email on every new post to a Facebook group. This works fine, but I can’t seem to get the name of the person sending the post. Here’s the data from a test post:

id xxx
created_time 2020-09-26T10:56:57+0000
instagram_eligibility ineligible_post_no_media
is_hidden false
is_instagram_eligible false
is_published true
message Here's another test
type status
updated_time 2020-09-26T10:56:58+0000
to__data 0
id xxx
name Test group

When I first set this integration up last night there was also a from field, which was always empty. In my email template I have that as part of the subject in the email, but so far it’s always been blank. I’ve seen some posts about Facebook Messenger integrations with the same problem, saying that users have to opt in for their details to appear in integrations - is this the case here too?


Best answer by Danvers 28 September 2020, 16:32

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3 replies

Userlevel 7
Badge +12

Hi @Colin! The name of the person that posts in a group is something that we can get using a Zap currently, sorry about that!

We do have an open feature request for this addition. I've added your name to the feature request to let the team know that it would've helped you, that also means that you'll get an email if we have an update on this.

I know that the ‘From name’ field is confusing at it makes it look like you can get a name, we’re looking into why that is and think it might be to do with different post-types. In the meantime, I know it’s confusing and I’m sorry for the trouble with your Zap!

Userlevel 1

Thanks for the prompt reply @Danvers, I look forward to that!

Userlevel 1

@Danvers @Colin is this feature available now? I need to get the post owner as well