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Best answer

Send Phone.com inbound SMS to Slack and Reply from Thread

  • October 6, 2020
  • 2 replies
  • 71 views
Z

I am trying to figure out if this is possible. I already have a Zap set up to send the contents of an inbound SMS message via Phone.com to a channel in Slack. I’d like to then create a thread within Slack, type a reply, and have that message sent as an outbound SMS through phone.com. I think SMS by Zapier might be required in there somewhere, but I’m really stuck on how to set this up. Before I spend any more time trying to figure it out or consider hiring a contractor to get it done, I’d like to know this is even possible to accomplish with a multi-step Zap without another 3rd party application. Can anyone confirm this can be done? Thank you.

Best answer by Wemakefuture

@ZapTestMaster yes can be done. Use something like a #tag or other symbol to easily map the start point of the reply:

 

#smsreply: Hi yes it's doable 👍

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    Wemakefuture
    Forum|alt.badge.img+8
    • WemakefutureZapier Solution Partner
    • Zapier Solution Partner
    • Answer
    • October 7, 2020

    @ZapTestMaster yes can be done. Use something like a #tag or other symbol to easily map the start point of the reply:

     

    #smsreply: Hi yes it's doable 👍

    https://www.wemakefuture.com/
    Z
    • ZapTestMasterBeginner
    • Author
    • Beginner
    • October 12, 2020

    Thanks.. I don’t think I’m going to go this route however; just not sure how to set it up & it’s not going to be worth hiring someone.

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