Question

Send an ephemeral message in Slack when a user posts a message to a channel.

  • 7 September 2023
  • 1 reply
  • 220 views

Our desired Zap:

1. An unauthorized user posts in a channel.
2. An ephemeral message is sent to the user. 

Context: 

We have a slack channel which is only used for product updates. However, many users ask support questions in this channel and we want to direct them to the correct support channel. I’ve made a zap where when an unauthorized user posts a message to the channel an automated bot sends a message with the correct channel to go to. However, the bot message is sent to the whole channel and we’d like it to be sent as an ephemeral message that only the user who posted the message can see. I don’t see an action for sending an ephemeral message to the user and did not know if it was possible in a workaround. I know posting ephemeral messages is possible using Slack’s API but is there a way to incorporate this into Zapier?
 

 

 


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +14

Hi @snaq123 

Good question.

You can try using the AI assistant in this Zap action: Slack - App Extensions