Our current problem is that we have public users (without JIRA account) adding JIRA issues. They can put their email in a dynamic custom field in JIRA. However since they are not a user we can not automatically tag them when we get to the resolution of the ticket to let them know about an update.
My question therefore is if Zapier can send a notification through Gmail or Google Chat to the person based on the email he inserted in the custom field.
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