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Best answer

Seeking an Update for Google My Business: Not Receiving Email ID

  • September 19, 2024
  • 4 replies
  • 46 views

Google my business app is not getting reviewer email ID. 

Best answer by Troy Tessalone

@jmasso

Google My Business (GMB) does not share email addresses of users who leave reviews through its integration with Zapier or other platforms. The review data available via the Google My Business API, which Zapier uses for the GMB Zap app, typically includes the review content, star rating, and the name of the reviewer (if available). However, email addresses and other personal contact information are not shared for privacy reasons.

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 19, 2024

Hi @jmasso 

For us to have more info, post screenshots with how your Zap steps are outlined and configured in EDIT mode.


  • Author
  • New
  • September 19, 2024

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Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • September 19, 2024

@jmasso

Google My Business (GMB) does not share email addresses of users who leave reviews through its integration with Zapier or other platforms. The review data available via the Google My Business API, which Zapier uses for the GMB Zap app, typically includes the review content, star rating, and the name of the reviewer (if available). However, email addresses and other personal contact information are not shared for privacy reasons.


  • Author
  • New
  • September 19, 2024

Thank you for letting me know!