How can I include a link to a Salesforce opportunity record in a Slack alert?
I found this article with a picture (see attached) showing how to build a link but it doesn’t work when I follow the format using my company’s details. I receive the error:
|You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. For more information, see Insufficient Privileges Errors.|
Someone who was previously with the company had the link working on the same object and no sharing permissions have changed since then. I’ve searched everywhere and can’t find any documentation on this. Everything else in the Slack alert is working.
Best answer by GillianView original