Skip to main content

Hi, I’m trying to create a workflow where whenever a specific case is made, a sheet in Google Sheets is updated.

While the basic workflow is simple enough, I can’t seem to figure out how to specify the case category.

In SF, you can create sub-categories within cases. For this example, the category is maintenance in a specific market. So, “LA-Maintenance.” (I’m having issues uploading screenshots to this post, so I apologize)

When I create the basic workflow, I can only specify “Cases” as a broad object. Can I refine it further so that only Cases that are made in “LA-Maintenance” are pushed to sheets?

Best,

Hi @AlexRR 

Good question.

Try adding a Filter step to your Zap: https://zapier.com/apps/filter/help


@Troy Tessalone that did the trick, thank you for being patient to this newbie!