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Looking help with Zapier and Text formatting for Asana Task notes. Seems that the rich text formatting is no longer working. I’ve done many tests and can not get it to work. I’ve also found other people posting about this issue in Asanas Community: 

I’ve attached some screenshots showing how I have it set up and how it displays in Asana. 
 

 

Hi @Preilly_TBL 

Which Asana Zap action are you trying to use? (screenshots)


@Troy Tessalone I’m using create a task for Asana. 

 


Hi @Preilly_TBL 
Description tooltip states:

You can format the description using markdown syntax:
# Heading 1
## Heading 2

**bold text**
*italicized text*
~~strikethrough~~
> blockquote

Ordered List
1. First item
2. Second item
3. Third item

Unordered List
- First item
- Second item
- Third item

Code: `code`
Link: :title](https://www.example.com)

Note: Only the above syntax items will generate rich text in a task description.

 

I was able to replicate the issue with the HTML tags.

Try opening a ticket with Zapier Support: https://zapier.com/app/get-help


Hi @Preilly_TBL,

I just came across your post here and wanted to check in here to see how you’re getting on. Have you tried Troy’s suggestion here?

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🤗


@Troy Tessalone  & @ken.a 
Using markdown syntax works but still limited. For example using the # Heading 1 and # Heading 2 seem to be formatting the text same as using **bold text**. I really need the ability to but a <br> to better space out the text in the description.    

 @ken.a are your able to look into the issue of why the HTML tags no longer working?


Hi @Preilly_TBL,

I took another look at the screenshot you’ve sent, and it looks like you might have inputted the tags incorrectly:

0479398855ce93f99374a35475ef1ad1.png
(view larger)

You have used <stong> instead of <strong> could you please double-check the “Description” field again?

I'll be keeping an eye out for your response!