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I have used Troy’s guide to using Calendly’s API to create single-use scheduling links but I know need to know who has booked using which link. I have a Zap that is taking each booking in Calendly, searching for the details of the person in Monday (which triggers the sending of the single-use link) and entering the booked time and date.

 

The problem I am encountering, is that people use different names and email addresses to book in Calendly, to what we have in Monday in our records so Zapier can’t find the record to update a booking against.

 

What unique identifier can I use for Zapier to find the correct record in Monday? I thought I could put the single-use URL in Monday as a column for Zapier to search for once they’ve booked, but the output data of a Calendly booking doesn’t include the link used to book. Could I use a custom request for this? Or is there another unique identifier I could use?

 

Many thakns in advance!

Hi @ellieroberts 

Use UTM parameters on your Calendly links to track additional data points.

https://help.calendly.com/hc/en-us/articles/1500005575121-How-to-track-conversions

Thanks @Troy Tessalone - I have set that up now to include their email address (dynamic field mapped from Monday), how would I use that in a Zap that has an Invitee Created on Calendly as the trigger, to search Monday for the person who’s been sent that link?

@ellieroberts 

The Calendly Zap trigger will return the UTM tracking parameters as variables to map.

 

When in doubt, test it out.

Many thanks @Troy Tessalone - it required searching for those fields. Appreciate your help. 

Hi @ellieroberts,

 

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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