Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi everyone,

 

I’m new to Zapier and have spent a fair amount of time trying to work this out to no avail. I’m not very technically savvy, so if someone could break this down simply for me, that would be incredibly appreciated.

I am converting emails to a new document on Basecamp.

I have everything set, except the attachment comes out as a very long string of text:

 

I would like to format the attachment in the clearest way possible, ideally by replacing it with just the original file’s name. 

I have tried using the formatter, but I’m not entirely sure what tool to use and the changes I have experimented with so far don’t seem to change it - although maybe I am doing this wrong! 

 

Thank you,

 

Hi @blueflame8 

Try using this as your Zap trigger: Gmail - New Attachment

One of the returned data points should be the file name of the attachment.

 

Hi @blueflame8 

Try using this as your Zap trigger: Gmail - New Attachment

One of the returned data points should be the file name of the attachment.

 

 

Thanks for getting back to me Troy. So I have tried this out, but I’m not sure how I now change the long file link (for the attachment) into just a short file name (that can still be downloaded as an attachment). Is this a particular ‘formatting’ step I need to take?

@blueflame8 

For the file use this returned data point:

 

For the file name use this returned data point:

 

@blueflame8

For the file use this returned data point:

 

For the file name use this returned data point:

 

 

Thanks Troy - just so I’m being clear, I don’t have an issue generating the attachment or the attachment name on Basecamp, but I want to replace the file link (which seems to show up very long) with something short (like the file name, but it doesn’t have to be). 

 

Basically, when we’re then sending this to clients, it looks quite messy if it’s a very long file name, whereas I’d like a short downloadable link.

 

Is this something that is possible?

@blueflame8 

Try first uploading the attachment to a GDrive (Upload File) which gives you the option to specify the File Name and File Extension

 

@blueflame8 

When you’re uploading the file to Basecamp in the Zap step, is there an option to specify the file name?

Perhaps you can provide a screenshot of the inputs for that Zap step.

Hi @Troy Tessalone 

Yep there is - here is where I’ve got to so far (I’ve redacted identifiable names):

 

 

Hi @blueflame8 

Try clicking this link and formatting the attachment file using HTML tags like this.

 

Hi @blueflame8 

Try clicking this link and formatting the attachment file using HTML tags like this.

 

Apologies for the slow response. After some experimenting, this did the trick - thank you very much for your help!

Terms & Conditions